Frequently Asked Questions

Answers to Common Questions About ISO Certification & Consultancy Support

We understand that businesses often have questions about ISO certification, consultancy support, audits, implementation timescales and compliance requirements. Below are some of the most common questions we receive from organisations looking to improve compliance, achieve certification or strengthen their management systems.

If you can’t find the information you’re looking for, feel free to contact AlineX directly and we’ll be happy to help.

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FAQ

What services does AlineX provide?

AlineX is a UK-based ISO and HSEQ consultancy, providing expert support in ISO 9001 Quality Management, ISO 14001 Environmental Management, ISO 45001 Occupational Health & Safety, and the BRCGS Packaging Materials Standard. We help businesses achieve certification, improve compliance, and streamline systems through internal audits, documentation support, and audit readiness services.
Can you help with BRCGS Packaging Materials certification?

Yes. AlineX provides hands-on support for businesses working toward BRCGS Packaging Materials certification. From gap analysis and HACCP plans to internal audits and non-conformance closure, we ensure you're fully prepared for your BRCGS audit and meet all food safety and quality requirements.
What industries do you work with?

AlineX works with a wide range of UK industries including manufacturing, packaging, distribution and logistics, warehousing, and construction. We specialise in adapting ISO and BRCGS standards to your specific sector, helping you build compliant, efficient, and audit-ready systems.
Do you offer ISO internal audits and compliance checks?

Yes. AlineX offers professional internal audits for ISO 9001, ISO 14001, ISO 45001, and BRCGS Packaging. We identify gaps, report findings, and support you with corrective actions, so you're fully prepared for your third-party certification audit.
What locations do AlineX services cover?

AlineX provides ISO and HSEQ consultancy services across the UK, including England, Scotland, and Wales. We support businesses both on-site and remotely, with a strong presence in areas like the Midlands, North West, Yorkshire, and London. Whether you're a factory, warehouse, packaging plant, or service business — if you're based in the UK, we can help.
How much do AlineX consulting services cost?

AlineX offers flexible and competitive pricing to suit businesses of all sizes. We provide:
Fixed-price packages for ISO gap analysis, internal audits, and documentation reviews
Hourly or daily rates for on-site support and audit preparation
Custom monthly retainers for ongoing consultancy and compliance management
We’ll always give you a clear quote upfront — no hidden fees. Contact us for a free consultation and tailored proposal.
How much does ISO certification typically cost?

ISO certification costs vary depending on factors such as company size, number of employees, operational complexity, number of sites and the standards being implemented. We provide tailored quotations based on the level of support required and the scope of certification.
How long does it take to get ISO certified?

Many SMEs can achieve certification within a few months, although timescales depend on the size of the organisation, existing systems already in place and how quickly actions and improvements are implemented.
Do we need previous ISO experience to get certified?

No. Many businesses we support are implementing ISO standards for the first time. We guide organisations through the process step-by-step and tailor support to their level of experience and operational needs.
Can you work around day-to-day business operations?

Yes. Our approach is designed to minimise disruption and fit around operational activities. We focus on developing practical systems that integrate into the way your business already works.
Do you write all the ISO documents for us?

We support businesses with developing practical documentation, procedures and management system information where required. However, we also work collaboratively with organisations to ensure systems genuinely reflect operational activities.
Can you help if we have already failed an audit?

Absolutely. We regularly support businesses following non-conformities, failed audits or certification concerns by identifying root causes, implementing corrective actions and improving system effectiveness.
Will ISO create lots of paperwork?

Not if implemented properly. Our focus is on creating practical, manageable systems that support operations without unnecessary bureaucracy or excessive documentation.
Do certification bodies provide consultancy?

Accredited certification bodies cannot provide consultancy on systems they certify due to impartiality requirements. AlineX provides independent consultancy support to help businesses prepare for certification audits.
Can you support multiple ISO standards together?

Yes. Many businesses choose to integrate standards such as ISO 9001, ISO 14001 and ISO 45001 into a single Integrated Management System (IMS) to simplify compliance and reduce duplication.
What areas of the UK do you cover?

We support businesses across the Midlands and throughout the UK through a combination of remote and on-site consultancy services.
Do you only support large businesses?

No. A large proportion of our clients are SMEs and growing organisations looking for practical, straightforward consultancy support tailored to their business.
What happens after we contact AlineX?

We’ll arrange an initial conversation to understand your business, operational activities, current systems and objectives before recommending the most suitable level of support.