Top 10 ISO 9001 Audit Findings From a Former Certification Auditor

Common ISO 9001 Nonconformities, Audit Findings & Certification Mistakes

One of the questions I get asked most often is:

"What do auditors actually look for during an ISO 9001 audit?"

Having worked as both a management systems consultant and a third-party Certification Auditor, I've audited organisations ranging from small businesses to large multi-site manufacturers. Whilst every organisation is different, certain findings appear time and time again.

The good news is that most ISO 9001 nonconformities are entirely preventable when organisations understand what auditors are looking for.

Test Your Knowledge

Think you're ready for an ISO 9001 audit?

Try our free ISO 9001 Nonconformity Challenge below and see how many common findings you can identify.

Spot the Nonconformity — ISO 9001 — AlineX

AlineX

Question 1 of 10

Score: 0

Why These Findings Matter

Most ISO 9001 nonconformities are not caused by poor intentions. They usually occur because systems are not reviewed regularly, responsibilities are unclear or processes have drifted over time.

The purpose of an audit is not to catch people out. A good audit should provide confidence that processes are working effectively whilst identifying opportunities for improvement.

By understanding the types of findings commonly raised during certification audits, organisations can focus their efforts on the areas that genuinely matter.